The Palace Of The Lost City At Sun City Resort, Sun City
About the Resort
The Palace of the Lost City at Sun City Resort is a luxury five-star hotel distinguished by its inspired architecture, which integrates themes from a lost African tribe and harmonizes with its stunning natural setting on an extinct volcanic site. Opened in December 1979, the resort is nestled in the rolling hills of the Pilanesberg and is surrounded by a malaria-free national park, offering breathtaking views and a unique blend of opulence and nature. Notable for its renowned hospitality and unique features such as the expansive Valley of Waves water park, the resort continues to captivate visitors from around the world.
Location
The Palace of the Lost City is strategically located in South Africa's North West Province,
Rooms
The Palace boasts 326 exquisitely appointed rooms and suites that include handcrafted furniture reflecting opulent comfort. Guests can enjoy stunning views over water or jungle from every suite. Room amenities encompass
Eat & Drink
Onsite dining at The Palace includes a variety of restaurants such as the
Leisure & Business
The Palace provides a plethora of leisure activities, including an Olympic-sized outdoor swimming pool surrounded by tropical gardens and pavilions. The
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Getting around
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Facilities
General
- Smoking allowed in designated areas
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- ATM/Cash machine
- Sundry/Convenience shop
- Gift/Newsstand
- Beauty salon
- Coffee shop
- Multilingual staff
Sports & Fitness
- Fitness centre
- Outdoor tennis court
- Golf course
- Billiard tables
Guest Parking
- Electric kettle
Services
- Free airport shuttle
- Free city shuttle
- Paid valet parking
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wedding services
- Shops/Commercial services
- Newspaper service
- Bell staff/Porter
Dining
- Breakfast
- Restaurant
- Poolside snack bar
- Free breakfast
Business
- Business centre
Children
- Cots
- Paid babysitting/ Child services
- Children's pool
- Water slides
- Paid kids club
- Game room
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Lazy river
- Casino
- Aqua park
- Night club
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Treatment room
Room features
- Air conditioning
- In-room safe
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a decent stay at the hotel. The location was fantastic, and I appreciated the spacious and luxurious rooms. The service was generally friendly, but there were a couple of hiccups, especially regarding breakfast timings which created a bit of tension. Overall, it's a good spot, but the dining experience could definitely use some improvement.
I had a bit of a mixed experience at this hotel. On one hand, the location was convenient, and the rooms were comfortable. On the other hand, the service was disappointing, especially when it came to breakfast. The facilities were decent, but not without their flaws. Overall, it was an okay stay, but there are areas that definitely need improvement.
The hotel is in a beautiful location with plenty of activities nearby, but the rooms really need an upgrade. The staff was friendly and helpful, making the stay enjoyable, yet the dining experience could use some improvement as the breakfast service was a bit disorganized. Overall, I felt that the hotel had potential but fell short in a few areas, especially given the high price I paid.
I had a lovely stay at this hotel, thanks to its great location and excellent service. The rooms were quiet and well-kept, though we encountered a couple of minor issues that maintenance quickly resolved. The pool was closed during our visit, but the resort provided access to another beautiful pool. Overall, I felt the price was reasonable for the quality we received, even if a few areas could use improvement.
I had a mixed experience at this hotel. The staff was friendly and well-trained, making the service quite exceptional. However, the rooms felt a bit outdated, and the dining options, especially breakfast, left something to be desired. The location was favorable for easy access, but the overall vibe of the hotel felt less inviting than I'd hoped.
My stay at the hotel had its ups and downs. The location was absolutely breathtaking, with stunning views and a beautiful atmosphere. The service had its moments — while some staff were friendly and accommodating, others didn't quite meet the five-star mark. The rooms, though charming, were a bit noisy, which was a downside for me. On the bright side, the dining experience was exceptional, truly one of the best I've had, making the stay worthwhile.
I had a pleasant stay at this hotel, which is situated very close to Pilanesberg National Park. The rooms are spacious and comfortable, though they could use some refurbishment to match the price. The service was friendly and attentive, but the dining experience left much to be desired due to understaffing. Overall, it’s a decent value for money considering the location and facilities, yet there’s room for improvement.
I had a pleasant stay at the hotel, thanks to its stunning pool area and a unique ambiance that feels like stepping back in time. The rooms were a bit dated but spacious and overlooked the pool, which was nice. Unfortunately, the service could use some improvement, with a couple of staff members being a bit rude during my stay. Overall, this place offers great value for money despite a few hiccups.
The hotel has a magnificent location, but the room decor felt a bit outdated. The rooms themselves are spacious and comfortable, which I appreciated. The staff was friendly and helpful, but the service could use some improvement at certain times. Dining was rather average, and I expected more from a five-star experience. Overall, it's a good place, but there are definitely some areas that could use attention.
I had a great stay at this hotel, with clean and spacious rooms that offered fantastic views of the pool and garden. The service was exceptional, with the staff going out of their way to ensure we had everything we needed. The location felt like paradise, even with a few hiccups regarding the pool availability. However, the dining experience was a mixed bag, with amazing options but some frustrating wait times. Overall, it was a good value for money, but a little refurbishment would definitely elevate the experience.
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