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The Palace Of The Lost City At Sun City Resort, Sun City

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From318US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Sun City Resort, Sun City, South Africa, 0316

The Palace of the Lost City is located in the Pilanesberg mountains of South Africa on an extinct volcanic site. Renowned for its inspired architecture and luxurious design elements, the resort captures the essence of a lost African tribe. Surrounded by a malaria-free national park, this upscale destination integrates its natural surroundings into its serene environment. Since its inception in 1992, it has enticed visitors from around the world with its unrivaled hospitality and opulent comfort.

Location

The Palace of the Lost City is strategically located 15 km from Pilanesberg International Airport, making it easily accessible for travelers. Nestled within the rolling hills of the Pilanesberg, this resort is adjacent to the national park, offering stunning views and a tranquil ambiance. Nearby attractions include the Valley of Waves water park and golf courses, ensuring a range of activities for guests.

Rooms

The resort offers 326 exquisitely appointed rooms and suites designed to ensure opulent comfort. The accommodations feature handcrafted furniture and breathtaking views over water or jungle. Each room is equipped with comforts such as air conditioning and 24-hour room service to cater to every need.

Eat & Drink

Dining at The Palace of the Lost City includes a variety of restaurants serving local and international cuisines. The luxurious Crystal Court is renowned for breakfast and serves traditional South African dishes surrounded by stunning interior design elements, such as oversized arched windows and lavish water features.

Leisure & Business

The resort features a range of leisure activities, including an Olympic-sized outdoor swimming pool and a full-service spa that offers beauty treatments and massages. Guests can also explore the nearby Pilanesberg National Park through hot-air balloon safaris or guided game drives to observe the 'Super Seven' wildlife.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Luxury Twin Room
Max:
2 persons
36 m² 
Bed options:
2 Single beds
Garden view
Shower
Coffee machine
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Superior Double Room
Max:
2 persons
46 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Superior Double Room
Max:
2 persons
46 m² 
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Sun City 1.4 mi
Airports
Pilanesberg International (NTY) 7.1 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Rooms/ Facilities for disabled
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Beauty salon
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Outdoor tennis court
  • Golf course
  • Pool tables

Guest Parking

  • Electric kettle

Services

  • Free airport shuttle
  • Free city shuttle
  • Paid valet parking
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Stores/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant
  • Poolside snack bar
  • Free breakfast

Business

  • Business center

Children

  • Cribs
  • Paid babysitting/ Child services
  • Children's pool
  • Water slides
  • Paid kids club
  • Game room

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Lazy river
  • Casino
  • Aqua park
  • Night club
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Treatment room

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Sun City Resort, Sun City, South Africa, 0316
Map view
Sun City Resort, Sun City, South Africa, 0316
Nearby
Golf Course
The Lost City Golf Course
500 ft
Lost City
700 ft
Restaurants
Crystal Court
700 ft
The Palace of the Lost City Sun City Resort
The Grill Room
700 ft
The Palace of the Lost City Sun City Resort
The Palace Pool Deck
700 ft
The Palace of the Lost City Sun City Resort
Ocean Basket Sun City
2100 ft
R556
Nando's Sun City
4200 ft
R556 Shop 13
Bocado
4400 ft
Cascades Hotel Sun City Resort
Milky Lane
4300 ft
Shop 16 Sun City Entertainment Centre
Wimpy
4300 ft
Sun City Sun Central

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the resort and would come back
Stunning pool area
Spacious rooms
Rude staff member
Dated room decor
8.2/10
Great
Rooms
7.2
Location
8.3
Service
7.2
Dining
5.9
Guest reviews
8.2/10
based on 25 reviews
7.9
7.9/10based on 982 reviews
William
United Kingdom, November  2024
7.2/10

I had a decent stay at the hotel. The location was fantastic, and I appreciated the spacious and luxurious rooms. The service was generally friendly, but there were a couple of hiccups, especially regarding breakfast timings which created a bit of tension. Overall, it's a good spot, but the dining experience could definitely use some improvement.

Rooms
9.0
The rooms were exceptionally spacious and luxurious, located on the quiet 5th floor, and the maids did an excellent job keeping everything tidy.
Service
7.0
While most of the staff were friendly and helpful, I did encounter a situation where a staff member was quite rude about our breakfast timing. Luckily, the maintenance team addressed our minor issues promptly.
Location
8.0
The location was excellent, close to various attractions, though the pool was closed during my stay. They did open the exclusive pool for guests, which was a nice touch.
Dining
5.0
I found the dining experience very disappointing. The breakfast was poorly managed and just didn't meet expectations.
Facilities
6.0
The hotel had good facilities overall, but the pool being closed was a downside during my visit.
Kevin
United States of America, November  2024
5.8/10

I had a bit of a mixed experience at this hotel. On one hand, the location was convenient, and the rooms were comfortable. On the other hand, the service was disappointing, especially when it came to breakfast. The facilities were decent, but not without their flaws. Overall, it was an okay stay, but there are areas that definitely need improvement.

Rooms
7.0
The rooms were comfortable but a bit noisy; I could hear water running through the pipes constantly, which was a bit unsettling.
Service
5.0
The service was frustrating at times. During breakfast, the staff were not particularly friendly, and I felt they handled requests in a less-than-polite manner.
Location
6.0
The location was decent, kind of far from the main entertainment center, but there was still a lot to do around the hotel areas.
Dining
5.0
The dining experience was poor at breakfast when the buffet was overcrowded and guests had to be moved to another area, which was disappointing.
Facilities
7.0
The facilities were alright, but the carpets seemed a bit outdated and could definitely use an upgrade, like new flooring.
Howard
United States of America, November  2024
7.0/10

The hotel is in a beautiful location with plenty of activities nearby, but the rooms really need an upgrade. The staff was friendly and helpful, making the stay enjoyable, yet the dining experience could use some improvement as the breakfast service was a bit disorganized. Overall, I felt that the hotel had potential but fell short in a few areas, especially given the high price I paid.

Rooms
5.0
The rooms showed signs of age and were in urgent need of refurbishment. Given the high cost, the condition felt a bit disappointing.
Service
8.0
The staff was very friendly and helpful, always ready to assist between activities.
Location
9.0
The hotel is in a great location with beautiful scenery and easy access to nearby attractions.
Dining
6.0
The breakfast experience was somewhat frustrating due to long wait times and limited self-service options.
Facilities
7.0
Facilities were decent, but the limitations on certain services affected the overall experience.
Ray
United Kingdom, October  2024
7.8/10

I had a lovely stay at this hotel, thanks to its great location and excellent service. The rooms were quiet and well-kept, though we encountered a couple of minor issues that maintenance quickly resolved. The pool was closed during our visit, but the resort provided access to another beautiful pool. Overall, I felt the price was reasonable for the quality we received, even if a few areas could use improvement.

Rooms
8.0
Our room on the 5th floor was very quiet and kept tidy by the excellent housekeeping team. Although we did have two minor issues, the maintenance crew sorted them out immediately, which was impressive.
Service
8.0
The service was great, with staff going out of their way to ensure everything was taken care of. However, one interaction felt a bit off, as the staff member seemed a bit short with me, but that was the only downside.
Location
9.0
The location was fantastic, especially with the exclusive pool available that we could visit at any time, even at sunset. It had a lovely, chilled vibe, perfect for relaxation.
Dining
7.0
Dining was enjoyable with a wide variety of options, although I was a bit disappointed to find that marmite was no longer available. Overall, the food quality was impressive.
Facilities
7.0
The hotel offered nice facilities, but it would have been better if the main pool was open during our stay. The alternative pool was lovely, though.
Colin
United Kingdom, October  2024
6.6/10

I had a mixed experience at this hotel. The staff was friendly and well-trained, making the service quite exceptional. However, the rooms felt a bit outdated, and the dining options, especially breakfast, left something to be desired. The location was favorable for easy access, but the overall vibe of the hotel felt less inviting than I'd hoped.

Rooms
6.0
The rooms were aging a bit and needed some upgrades. We were initially locked out on the day of departure, which was frustrating.
Service
9.0
The service was exceptional and very efficient. Staff were friendly and attentive, especially the shuttle driver.
Location
7.0
The setting of the hotel had beautiful views, but it felt a bit large and cold. It was easy to connect with OR Tambo.
Dining
5.0
The breakfast buffet was nothing special, although it was accompanied by lovely piano music which added a nice touch.
Facilities
6.0
The hotel has a nice vibe with good music, but it certainly needs a serious revamp to feel more appealing.
Janet
United States of America, October  2024
8.0/10

My stay at the hotel had its ups and downs. The location was absolutely breathtaking, with stunning views and a beautiful atmosphere. The service had its moments — while some staff were friendly and accommodating, others didn't quite meet the five-star mark. The rooms, though charming, were a bit noisy, which was a downside for me. On the bright side, the dining experience was exceptional, truly one of the best I've had, making the stay worthwhile.

Rooms
6.0
The rooms were charming and in keeping with the hotel's decor, but I experienced some noise issues with the pipes and a pesky bath plug that didn’t fit properly.
Service
7.0
The service varied quite a bit; some staff members were fantastic, while a few seemed a bit rude and unprofessional, which was disappointing for a five-star establishment.
Location
8.0
The hotel's location was magnificent, truly breathtaking with lovely background piano music, though it was a bit too far from the entertainment center for my liking.
Dining
10.0
Dining was phenomenal! The gourmet Plums restaurant offered exceptional meals, and the breakfast was a highlight with fresh oysters and champagne.
Facilities
9.0
The facilities were impressive, and I appreciated the well-maintained areas around the resort.
David
United Kingdom, September  2024
6.8/10

I had a pleasant stay at this hotel, which is situated very close to Pilanesberg National Park. The rooms are spacious and comfortable, though they could use some refurbishment to match the price. The service was friendly and attentive, but the dining experience left much to be desired due to understaffing. Overall, it’s a decent value for money considering the location and facilities, yet there’s room for improvement.

Rooms
7.0
The rooms were spacious and comfortable but in need of refurbishment to match the pricing strategy.
Service
6.0
The staff was attentive, friendly, and helpful, but there were delays in the kitchen service that impacted our experience.
Location
9.0
The hotel is in an excellent location, very close to Pilanesberg National Park and other attractions.
Dining
5.0
The dining experience was poor, feeling understaffed and lacking in variety, especially during breakfast.
Facilities
8.0
The hotel had decent facilities, including a pool that was well-kept and a spacious outdoor area.
Ted
United States of America, August  2024
7.8/10

I had a pleasant stay at the hotel, thanks to its stunning pool area and a unique ambiance that feels like stepping back in time. The rooms were a bit dated but spacious and overlooked the pool, which was nice. Unfortunately, the service could use some improvement, with a couple of staff members being a bit rude during my stay. Overall, this place offers great value for money despite a few hiccups.

Rooms
8.0
The rooms were spacious and overlooked the pool, though they felt a little dated.
Service
6.0
While most of the staff were friendly, I encountered some rudeness, particularly from one staff member.
Location
9.0
The location is stunning, with the pool area feeling almost private during my late May visit.
Dining
7.0
The dining experience had its highs and lows; breakfast options were unique but could be improved.
Facilities
9.0
The pool area was well-maintained and definitely a highlight of my stay.
Stunning pool area
Rude staff member
Andy
United Kingdom, August  2024
7.0/10

The hotel has a magnificent location, but the room decor felt a bit outdated. The rooms themselves are spacious and comfortable, which I appreciated. The staff was friendly and helpful, but the service could use some improvement at certain times. Dining was rather average, and I expected more from a five-star experience. Overall, it's a good place, but there are definitely some areas that could use attention.

Rooms
8.0
The rooms are large and luxurious, equipped with all the amenities expected from a five-star hotel. They were clean, which was a major positive.
Service
7.0
The staff was very friendly and accommodating, although service times could be a bit slow during busy periods.
Location
9.0
The location is magnificent, providing a quiet and beautiful atmosphere with nature around, which I really enjoyed.
Dining
5.0
The dining experience was average overall, with long queues and limited options that didn’t meet my expectations.
Facilities
6.0
The hotel facilities are decent; however, some areas, like the dining experience, fell short of what I anticipated.
Noah
United States of America, August  2024
8.2/10

I had a great stay at this hotel, with clean and spacious rooms that offered fantastic views of the pool and garden. The service was exceptional, with the staff going out of their way to ensure we had everything we needed. The location felt like paradise, even with a few hiccups regarding the pool availability. However, the dining experience was a mixed bag, with amazing options but some frustrating wait times. Overall, it was a good value for money, but a little refurbishment would definitely elevate the experience.

Rooms
8.0
The rooms were clean and spacious, boasting a fantastic view of the pool and garden.
Service
9.0
The staff was lovely and attentive, checking in to make sure we were happy with our room.
Location
9.0
The location felt almost private with a quiet ambiance, especially by the pool area, which made it feel like we had it all to ourselves.
Dining
7.0
The dining experience offered an amazing buffet with a lot of choice, but the long queues at times made it a bit frustrating.
Facilities
7.0
The facilities were decent, but the pool situation needed some adjustments since we had limited access to it during our stay.
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Rooms and Guests2 Guests, 1 Room